Sustainable Fashion • Custom Made to Order Goods
We take pride in creating sustainable fashion pieces that are made to order with utmost care and attention to detail. If you encounter any defects in the item you purchased, please follow the steps below to initiate a refund or replacement:
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Photograph the Defective Item: Take a clear photo of the defective item that clearly shows the issue.
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Provide a Description: Along with the photo, please provide a detailed description of the defect. This will help us better understand the issue and ensure a prompt resolution.
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Indicate Your Preference: Let us know if you would like a replacement or a refund for the defective item.
Please note that since each piece is hand made to order, we do not accept returns unless there is a defect in the product. We appreciate your understanding and cooperation in helping us maintain our commitment to sustainability.
If you have any further questions or concerns, please feel free to reach out to us. We’re here to assist you!